Introduction

This privacy policy (the "Policy") describes how Smartdale Ltd, a UK company, collects, uses, and shares your personal information.

Personal Information

Personal information is any information that can be used to identify you, such as your name, email address, phone number, or mailing address. We collect personal information from you when you:

• Contact us through our website or by phone

• Provide us with your contact information to receive marketing materials

• Apply for a job with our company

How We Use Your Personal Information

We use your personal information to:

• Respond to your requests and inquiries

• Provide you with marketing materials

• Process your job application

• Administer our website and business

Sharing Your Personal Information

We may share your personal information with third-party service providers who help us operate our website and business, such as our email marketing provider or our cloud storage provider. We may also share your personal information with third parties if we are required to do so by law or if we believe that sharing is necessary to protect our rights or the rights of others.

Your Choices

You can choose not to provide us with certain personal information, but this may prevent you from using certain features of our website or from receiving marketing materials from us.

You can also opt out of having your personal information shared with third parties by contacting us at hello@smartdale.co.uk.

Your Rights

You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your personal information. To exercise these rights, please contact us at hello@smartdale.co.uk.

Changes to This Policy

We may update this Policy from time to time. If we make any material changes to this Policy, we will notify you by a notice on our website.

Contact Us

If you have any questions about this Policy, please contact us at hello@smartdale.co.uk.

Effective Date

This Policy is effective as of 7th July 2023

Repsonsible information recording

When carrying out any inspection, it is sometimes possible to inadvertently capture personal information. This is known as  ‘collateral intrusion'. 

This is a particular issue with drones, due to the height they operate and the need to capture a large angle photo. 

Our commitment:

We have considered whether there is a genuine need for us to use a drone, if alternative systems or methods of surveillance are not suitable to solve a particular problem.

Our justification

Drones allow inspection of locations which would otherwise require work at height. The provision of work at height systems (scaffoldings, MEWPs) can present more risk to the inspector, be cumbersome and be expensive, compared to the use of a drone. As a rule, the use of video capture will not be used. This will limit the chance the operator has of inadvertently capturing personal information. The operator will need to consider the framing of the photo image before capturing it an saving it. 

We have conducted a Data Protection Impact Assessment (DPIA) which includes the risks associated with recording at altitude, and capturing footage of individuals that are not intended to be the focus of our surveillance.

We have registered our drone with the Civil Aviation Authority (CAA).

We have robust policies and procedures in place for the use of drones, and our operators are appropriately trained, with documented credentials.

We inform individuals that we are using a drone where possible, and we have an accessible privacy notice that individuals can read to learn more about our use. Clients will also know in advance whether a drone is to be used. We will advise they inform neighbours and to let Smartdale know if there are objections or additional measures (for example, a representative to be present during the inspection) to be put in place.